Shush adds Infobip as global demand partner for network authentication

Shush Inc. announced a strategic demand partnership with Infobip on July 20, 2026, expanding access to carrier-grade authentication tools for enterprise customers worldwide. The deal brings Shush’s GSMA Open Gateway-compliant Sherlock APIs into Infobip’s communications stack for uses like silent authentication, SIM swap detection and number lookup.

Why it matters: - The partnership could widen access to network-native identity verification for enterprises that want to move beyond passwords and OTPs. - Shush gets a global distribution channel through Infobip’s enterprise footprint across finance, retail, healthcare, telecoms, logistics and government. - Infobip customers gain access to authentication tools designed to reduce fraud and user friction.

What happened: - Shush Inc. announced a strategic demand partnership with Infobip on July 20, 2026. - The agreement makes Infobip a global demand partner for Shush’s Sherlock platform. - Infobip will integrate Sherlock into its communications stack. - The arrangement gives Infobip’s enterprise customers access to silent authentication, SIM swap detection, device status verification and number lookup. - The services will be delivered through GSMA Open Gateway-compliant APIs.

The details: - Shush described Sherlock as a carrier-grade network authentication and fraud prevention platform. - The partnership uses mobile network operators within the Shush carrier network to access Sherlock’s GSMA Open Gateway- and CAMARA-compliant authentication APIs. - Shush said Sherlock was built to comply with the GSMA Open Gateway framework. - Infobip’s AgentOS platform spans journey orchestration, AI-driven chatbots, cloud contact center tools, customer data platforms, conversational AI and customer engagement. - Infobip supports channels including SMS, RCS, email, voice, WhatsApp, Viber, Messenger, Instagram, Telegram and Apple Messages for Business. - Infobip says its technology can reach more than seven billion mobile devices in six continents, with 10,000+ connections and 800+ direct operator connections. - Infobip was founded in Croatia in 2006 by Silvio Kutić and Izabel Jelenić. - Infobip operates from more than 75 offices and employs 3,500+ people. - Gartner named Infobip a Leader in the Gartner Magic Quadrant for CPaaS four consecutive times, most recently in 2026. - Shush says Sherlock supports 47+ CAMARA-compliant APIs and is designed for rapid integration by CPaaS providers, enterprise software platforms and financial institutions.

Between the lines: - The deal reflects a broader shift in enterprise authentication away from knowledge-based methods and OTPs toward network-native verification. - GSMA Open Gateway is becoming the framework that operators and communications platforms use to commercialize network data for identity and fraud prevention. - Infobip’s global reach gives Shush a faster route into markets that would be difficult to enter on its own. - The partnership also signals growing commercial momentum for carrier-grade silent authentication.

What's next: - Infobip will begin using the Shush carrier network to offer Sherlock capabilities to enterprise customers. - Shush and Infobip are positioned to expand deployments of GSMA Open Gateway- and CAMARA-compliant authentication APIs across more industries and regions. - Shush says the partnership moves Sherlock closer to becoming a global default for silent authentication.

The bottom line: - Shush is using Infobip’s global sales and communications platform to push carrier-native authentication deeper into enterprise security workflows.